Privacy Policy | Ceiling Fan Transition
Last updated: October 2026
This Privacy Policy explains how Ceiling Fan Transition collects, uses, and protects information when you use the ceilingfantransition.com website and its AI video service.
Who controls your data
The data controller is the operator of Ceiling Fan Transition. For any privacy question, data request, or complaint, write to support@ceilingfantransition.com. Who runs the service and which model providers process generations on its behalf is set out on the about page.
Information we collect
You give us:
- Account information — email address, and the name and profile image supplied by Google or GitHub if you sign in that way
- Content you submit — prompts, uploaded images and videos, and model settings
- Support messages you send us
We collect automatically:
- Generation records — the model used, videos spent, status, and the result files
- Usage and device data — IP address, browser and device type, pages viewed, and referring page
- Server logs used for security, abuse prevention, and debugging
How we use information
We use information to provide generation features, manage your video balance, process payments, prevent abuse and prohibited content, improve reliability, respond to support requests, and comply with the law.
Payments
Payments are processed by our payment provider, Waffo Pancake, which acts as merchant of record. Your card number, expiry, and security code are entered on the provider's own checkout page and are never stored on Ceiling Fan Transition's servers — we only receive the outcome of the transaction and a masked reference for your billing history.
We do not sell your personal information
We do not sell your personal information, and we do not share it with third parties for their own advertising or marketing purposes.
Service providers
We share the minimum necessary information with the following processors:
| Provider | Role | Policy |
|---|---|---|
| Waffo Pancake | Payment processing and merchant of record | waffo.ai |
| Cloudflare | Hosting, database, DNS, CDN, and R2 file storage | cloudflare.com/privacypolicy |
| Resend | Transactional and verification email | resend.com/legal/privacy-policy |
| Sign-in | policies.google.com/privacy | |
| Microsoft Clarity | Product analytics and session replay | privacy.microsoft.com |
| KIE.ai | AI model routing and inference | kie.ai |
For a generation request, your prompt and uploaded photos are sent to the AI provider serving the video model, which routes to the underlying model vendor, ByteDance. Ceiling Fan Transition does not train models on your content.
Analytics
Microsoft Clarity records anonymized interaction data and session replays to help us find usability problems. Our general site analytics run on our own self-hosted instance, served from this domain — that traffic data is not shared with a third-party analytics vendor.
International transfers
Ceiling Fan Transition and its providers operate globally, so your information may be processed outside your country, including in the United States. Where data leaves the EEA or the UK, transfers rely on the European Commission's Standard Contractual Clauses or an equivalent approved safeguard put in place by the provider.
Data retention
| Data | Retention period |
|---|---|
| Account information | For as long as your account is open, then deleted within 30 days of account deletion; we keep only a one-way hash of your email |
| Prompts, uploads, and generation results | Up to 12 months from creation, or within 30 days of account deletion if that comes first; email support@ceilingfantransition.com to have individual generations deleted sooner |
| Billing and transaction records | Up to 7 years, as required by tax and accounting law |
| Server and security logs | Up to 12 months |
| Support correspondence | Up to 24 months |
After these periods, data is deleted or irreversibly anonymized for aggregate statistics.
Your rights
Wherever you live, you can ask us to:
- Access the personal data we hold about you, and receive a copy
- Correct data that is inaccurate or incomplete
- Delete your account and personal data — directly at Settings → Security → Delete Account, or by writing to support@ceilingfantransition.com. The account is closed at once and permanently deleted after 30 days; until then you can ask us to restore it
- Port your data to another service in a machine-readable format
- Restrict or object to processing, including profiling for abuse detection
- Withdraw consent at any time, without affecting processing already carried out
Write to support@ceilingfantransition.com and we will respond within 30 days. You also have the right to complain to your local data protection authority.
Marketing and notifications
Service emails — verification, receipts, and security notices — are essential to your account and cannot be switched off while the account is open. Any marketing or product-update email is separate and carries a one-click unsubscribe link in every message; unsubscribing there never affects service emails.
Security
We use encryption in transit (HTTPS/TLS), encryption at rest for stored files, access controls, and least-privilege credentials to protect information. No online service can guarantee absolute security. If a breach affects your personal data, we will notify you and, where required, the relevant supervisory authority within 72 hours of becoming aware of it.
Children
Ceiling Fan Transition is not intended for users under 16. We do not knowingly collect personal data from children under 16. If you believe a child has provided personal data, contact us so we can delete it.
Changes
We may update this policy as the service changes. Material changes will be posted on this page with a new "Last updated" date at least 15 days before they take effect, and notified by email where the change materially affects your rights.